The medical kiosk market size is estimated to be USD 1,482.4 million in 2022 and is expected to witness a CAGR of 14.91% during the forecast period 2023-2033. Increasing government support for promoting the use of health kiosks, surge in start-up enterprises, and benefits of medical kiosks are some of the factors projected to drive the market growth in near future. Furthermore, growing use of digital health and rising popularity of AI-enabled kiosks in healthcare sector are other factors supporting the market growth. However, risks associated with IT and security and stringent rules and regulations are predicted to limit market growth.

Growing use of digital health is expected to propel the market growth during the projected period. Health ATMs can be used to keep patient information and reduce on administrative work as a result of the digitalization of medical records. Patients are moving from traditional healthcare settings to out-of-hospital settings more frequently as a result of advancements in telemedicine systems. Health kiosks are being used frequently in a variety of settings, including offices, retail businesses, pharmacies, train stations, and others.

Rising popularity of AI-enabled kiosks in healthcare sector is predicted to fuel the market growth during the forecast period. Leading Chinese health tech company Ping An Good Doctor expanded its AI-based “One-Minute Clinics” to eight Chinese cities and provinces in 2019. The single booth that was built in a public area received favourable feedback from the community. “One-minute booths” have been placed at enterprises, including the Shanghai Volkswagen plant, in addition to being found in pharmacies and communities.

Segmentation

 By Type

The market is categorized into payment kiosk, check-in-kiosk, telemedicine kiosk, way finding kiosk, self-service kiosk, and others. In 2022, the self-service kiosk segment accounted for the highest revenue share due to the widespread adoption of touch screen technology across a variety of industries. Additionally, the segment is growing due to consumer acceptance of self-service technologies. The telemedicine kiosk segment is projected to have the highest CAGR during the forecast period. In the upcoming years, it is anticipated that they will play an important role in healthcare programmes and systems. It enables medical experts to remotely treat patients using communication technology. They have the ability to minimize unnecessary hospital visits, waiting times, and patient care expenses. The payment kiosk segment is anticipated to increase significantly during the forecast period. The use of biometric and face recognition technology for payment acceptance through hospital kiosks has emerged as a key trend supporting the expansion of the market. Hospitals will also be able to process payments quickly with the introduction of 5G.

 By Location

The market is categorized into specialty clinics, pharmacies, hospitals, and others. In the global market, the hospitals segment accounted for the largest revenue share in 2022 owing to high patient volumes and growing need to streamline processes and shorten wait times. Additionally, the industry growth is being boosted by rising hospital investments in digital health technologies. The specialty clinics market is anticipated to expand significantly in the coming years. The segment includes outpatient clinics for primary care and hospital departments and clinics for sexual health and cancer to which patients are referred. Accidents and EDs inside hospitals are acute care facilities. A study that was published in NCBI found that the most common problem dealt with by kiosks set up in specialised clinics was sexual health. Breastfeeding, cancer, chronic kidney disease, HIV, mental health, and other issues are listed after that. The others segment is expected to experience significant expansion during the projection period. Locations including corporate buildings, grocery stores, educational institutions, bus and train terminals, and others are included. Major drivers of the segment’s growth include the rising number of public-private partnerships and the expansion of accessibility improvements in public areas.

Regional Markets

In 2022, North America region accounted for the highest revenue in the medical kiosk market and is expected to maintain its dominance during the forecast period. This is attributed to strategic presence of significant players, technological improvements, and rising interest in digital health. According to the 2020 Kiosk Marketplace Census Report, the United States is the location of more than half of all hardware manufacturers. North America is considered to be the growth hub for innovative technology-driven enterprise business models due to its start-up ecosystem and the fast uptake of technological solutions by local companies. In 2022, Europe had the second-largest share of the market. The market is expected to grow rapidly due to the increasing number of chronic diseases, significant government support, and growing preference for virtual consultations. One of the prime reasons for using kiosk technology and its varied applications in this region is the strong economy. Asia Pacific is anticipated to have the fastest regional industry growth due to rising government investment in IT infrastructure and an increase in the number of digital health startups in the region. For instance, Fullerton Health, a supplier of business healthcare solutions, launched a telemedicine kiosk to assist migrant employees in Singapore in September 2021.

Competitor Insights

Some of the key players operating in the medical kiosk market are Frank Mayer and Associates, Inc., imageHOLDERS, XIPHIAS Software Technologies, Olea Kiosks Inc., RedyRef Interactive Kiosks, KIOSK Information Systems, Kiosks4business Ltd., Fabcon, Inc., Meridian Kiosks, and DynaTouch Corporation.

To achieve a competitive edge, these companies are implementing a variety of growth strategies. Strategic partnerships, alliances, and agreements with different businesses and research institutions are seen to be the main strategies used by companies in this sector.

For instance, in July 2021, the interactive integrated kiosk solutions company imageHOLDERS launched the first touchless kiosk based on Ultraleap hand tracking technology. This no-touch approach reduces the possibility of transferring pathogens that were previously present when utilising self-service kiosks.

This comprehensive research report focuses on the global and regional market size and forecasts of diverse segments including type and location from 2022 to 2033.

Report Scope:

Segmentation: Medical Kiosk Market Report 2022 – 2033

Type (Revenue, USD Million), 2022 – 2033

• Payment Kiosk
• Check-In-Kiosk
• Telemedicine Kiosk
• Way Finding Kiosk
• Self-service Kiosk
• Others

Location (Revenue, USD Million), 2022 – 2033

• Specialty Clinics
• Pharmacies
• Hospitals
• Others

By Region (Revenue, USD Million), 2022 – 2033

• North America
  • U.S.
  • Canada
• Europe
  • Germany
  • France
  • UK
  • Spain
  • Italy
  • Rest of Europe
• Asia Pacific
  • China
  • Japan
  • India
  • Australia
  • South Korea
  • Rest of APAC
• Latin America
  • Brazil
  • Mexico
  • Argentina
  • Rest of LATAM
• Middle East & Africa
  • South Africa
  • Saudi Arabia
  • Rest of MEA